APMEX Professional Careers

  • Process Improvement Analyst

    Job Locations US-OK-Oklahoma City
    Job ID
    Regular Full-Time
  • About APMEX

    Step into the modern age of the e-commerce world by joining the team at the nation’s leader in Precious Metals. Known for much more than the largest inventory selection, best customer service and dedicated employees, APMEX is a name synonymous with smart, secure and trusted investing.  The APMEX team is large enough to get the job done better than anyone else in the industry but small enough where everyone is important and every employee matters to the company. The Precious Metals industry is a specialized investment market and is unlike any other. Deciding to join the team making APMEX the gold standard when it comes to buying and selling Precious Metals is an investment in your future!  We just celebrated our 16th year in business with being named the #1 Specialty eRetailer by Internet Retailer Magazine! 



    You probably have a lot of options, so why work with us?

    At APMEX we want to hire like-minded people: those who are motivated to succeed in a startup culture, love to think critically and who have fun doing it! Most importantly, you should be passionate about all things customer experience and stay on top of new trends and developments within the eCommerce industry. Free coffee, drinks, snacks, lunches, parking and great co-workers are all included with employment at APMEX!  You’ll be pleasantly surprised by our generous annual and holiday bonus programs.  Did we mention that you’re also immediately vested in our generous 401(k) match?  Click over to our Careers page and check out our Benefits to learn more!


    About The Role


    The Process Improvement Analyst is responsible for driving efficiency and quality improvements for the operations team, which is comprised of receiving, quality control, fulfillment, and logistics.  The position will drive improvements through the use of data analytics, process analyses, and setting up the appropriate KPI’s to measure results.


    A Day in the Life of a Process Improvement Analyst:


    • Utilize analytical, process improvement, and lean tools to identify improvement opportunities, and work with management in identifying implementable solutions
    • Lead the development and implementation of Kaizen events to drive operational improvements from the bottom to the top
    • Assist in implementing 5s principles in order to drive better operational execution
    • Interact with operations’ management and coordinate execution of operational improvement opportunities
    • Document processes for operations and update as necessary
    • Develop analytical tools for the team to allow them to manage their business more efficiently
    • Plan, design and develop models for all facets of operations analyses to include productivity, service, and financial
    • Plan, design, and develop metric reports for data measurements of performance against annual operating plan, and continuous improvement projects
    • Monitor, manage, and distribute existing reports
    • Assist the Operations Management team in using data to identify areas for improvement
    • Assist the Director of Operations in the preparation of annual budget, incorporating sales forecasts, staffing and expenses
    • The Analyst will interact with vendors and others inside APMEX as required



    • Bachelor’s degree in Business Administration, Supply Chain Management, and/or Engineering required


    • Experience working in a distribution, fulfillment, and/or transportation environment preferred 

    Computer Skills:

    • Expert level Microsoft Excel, Microsoft Access, and Microsoft PowerPoint


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