APMEX Professional Careers

  • Manager, Security Operations

    Job Locations US-OK-Oklahoma City
    Job ID
    2018-1315
    Category
    Other
    Type
    Regular Full-Time
  • About APMEX

    Step into the modern age of the e-commerce world by joining the team at the nation’s leader in Precious Metals. Known for much more than the largest inventory selection, best customer service and dedicated employees, APMEX is a name synonymous with smart, secure and trusted investing. The APMEX team is large enough to get the job done better than anyone else in the industry but small enough where everyone is important and every employee matters to the company. The Precious Metals industry is a specialized investment market and is unlike any other. Deciding to join the team making APMEX the gold standard in buying and selling Precious Metals is an investment in your future!  APMEX just celebrated our 17th year in business with being named the #1 Speciality E-Retailer by E-Commerce Magazine!  

     

     

    You probably have a lot of options, so why work with us?

     

    At APMEX we want to hire like-minded people: those who are motivated to succeed in a startup culture, love to think critically and who have fun doing it! Most importantly, you should be passionate about all things customer experience and stay on top of new trends and developments within the eCommerce industry. Free coffee, drinks, snacks, lunches, parking and great co-workers are all included with employment at APMEX!  You’ll be pleasantly surprised by our generous annual and holiday bonus programs.  Did we mention that you’re also immediately vested in our generous 401(k) match?  Click over to our Careers page and check out our Benefits to learn more!

    About The Role

    The Manager, Security Operations is responsible for managing the physical security of our operations which includes both physical security (management of a team of FT and PT guards), as well as technology enabled security (e.g. access control, alarm management, camera systems, etc…)

      

     

    A Day in the Life of a Manager, Corporate Loss Prevention & Security:

     

    • Organize the Security Department to function efficiently, while providing industry leading protection to the company, its employees and inventory in order to support and meet or exceed the AOP
    • The Manager, Security Operations will direct staff, related vendors and consultants in the execution of projects and day-to-day security
    • Develop and improve corporate security for our company, employees and inventory
    • Develop and improve the application of technology in order to reduce overall risk to our inventory, and employees.
    • Develop, implement and monitor metrics to measure performance, analyze and improve effectiveness
    • Develop and improve our relationship between Security, Inventory Risk Management and our third party vendors such as USPS, FED-EX, UPS, Brinks, and others
    • Analyze vendor competence and quality and recommend new vendors to improve reliability, efficiency and lower costs
    • Analyze performance metrics and make timely changes to processes to ensure Company achieves or exceeds its AOP
    • Assist in developing random audit procedures to ensure compliance against SOP’s.
    • Take part in industry groups to share best practices and identify best in class approaches that could be applied to the APMEX business

    Qualifications

    Education: Bachelor’s degree or military experience, MBA or Master’s degree preferred
     

    Experience:

    • 5-7 years of professional experience in a loss prevention related field with a prior history in law enforcement preferred
    • Prefer previous experience with high value, tangible products
    • Deep understanding of various technologies used in the security field including but not limited to: CCTV, Access Control, X-Ray Machines, Video Storage, Security Panels, etc.
    • Experience using data to identify gaps with current processes, and identify trends that can be acted upon in a proactive approach.
    • Previous experience authoring and implementing security procedures and controls
    • Deep experience with fraud prevention techniques both within a company and including the external supply chain
    • Highly computer literate and comfortable using Microsoft Office applications
    • Effective presentation skills in one-on-one and group situations to staff and to senior management

     

    Computer Skills: Experience with Microsoft Office.  Ability to work with large data sets, and partition data that provides insight into fraud and asset loss trends.

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